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Here's the Firebrand Training review section. Since 2001 we've trained exactly 65,217 students and asked them all to review our Accelerated Learning. Currently, 96.58% have said Firebrand exceeded their expectations:
"I found the whole experience very good. It was new to literally living at the training centre and purely focus on this, but I think this works really well.
Can't fault anything to do with the training centre or the trainer, who was exceptional."
Andrew Martin, Pennine. - Microsoft Deploying Enterprise Voice with Skype for Business 2015 (3 days) (2017.11.9 to 2017.11.11)
"Very good course and instructor, mixed course details with real life experience."
Anonymous - Microsoft Deploying Enterprise Voice with Skype for Business 2015 (3 days) (2017.11.9 to 2017.11.11)
"It was a great experience. Definitely would recommend the course."
"An intensive course but still managed to go through all material."
Anonymous - Microsoft Core Solutions of Skype for Business 2015 (3 days) (2017.11.6 to 2017.11.8)
"The Location is perfect, quiet and peaceful. Great experience."
Dave Palmer, Capgemini. - Microsoft Architecting Microsoft Azure Solutions (2 days) (2017.11.4 to 2017.11.5)
"Firebrand have a clear mission to assist you with their capacity to teach.
They are very customer friendly at the Centre and always try to help.
Simon Korie, NA. - Microsoft Architecting Microsoft Azure Solutions (2 days) (2017.11.4 to 2017.11.5)
"The instructor made the course accessible and interesting."
Matthew Ottley, Manuli Hydraulics UK Ltd. - Microsoft MCSE: Server Infrastructure (6 days) (2017.10.30 to 2017.11.4)
"The trainer had good hands-on experience of the product, which made the course interesting."
Thomas Thomas, Diyar United Co. - Microsoft MCSE: Messaging (Exchange 2016) (6 days) (2017.10.2 to 2017.10.7)
"Excellent trainer. "
J.PK, Diyar United Company. - Microsoft MCSE: Messaging (Exchange 2016) (6 days) (2017.10.2 to 2017.10.7)
"My level of knowledge of SQL was null when I started the course, after the first three days I had a basic idea of how to use TSQL to write queries, although the second part of the course was really advance for a beginner, it was really good explained and I was able to understand most of it and will keep in the future. Didn't pass the first test and I did not do the second test. "
Merce Bauza Cerezo, HEE. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (2017.10.30 to 2017.11.4)
"Enjoyed my time doing SQL 2016 DD. The condensed long day format works very well for me. I even have a a Failure is not an option T-Shirt. I really like these courses."
Roy Casella, Designated. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (2017.10.30 to 2017.11.4)
"Good course, very intense though. Very good coverage of all concepts - trainer was extremely knowledgeable and helpful."
Barry Henty, Natures Way Foods Ltd. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (2017.10.30 to 2017.11.4)
"It is a great experience with very good course quality."
Brayan De Abreu, Service Works Group.. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (2017.10.30 to 2017.11.4)
"Firebrand exceeded my expectations. With just starting career in IT I was provided with courseware and referencing material I will constantly be referring to even after the course has finished."
Hayley Bean, Steelite International Ltd. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (2017.10.30 to 2017.11.4)
"I had heard a few things about Firebrand training prior to arriving certain individuals said I would be forced to stay up reading and studying all night. But after experiencing it myself I learnt that everyone's experience is different. The food and accommodation is amazing and the learning is set to a bearable pace that you have the opportunity to settle down and let the knowledge sink in."
Alexander Farrow Harson, Department for Education. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (2017.10.30 to 2017.11.4)
"Great location, friendly and helpful team. The food was delicious! "
Mark Tshuma, ICAEW. - Microsoft Dynamics 365 Development (3 days) (2017.10.30 to 2017.11.1)
"Great facilities and experienced staff and trainer."
Michael ODonnell, Sopra Steria Ltd. - Microsoft MCSE: Private Cloud (6 days) (2017.10.23 to 2017.10.28)
"Training was brilliant, our instructor was superb and actually managed to make IT engaging and interesting so kudos to that. Facilities are good, but the days are long and intense!"
James Lewis, Carillion Communications Ltd. - Microsoft MCSA: Windows 10 (6 days) (2017.10.23 to 2017.10.28)
"If you are serious about learning and want to excel in your chosen profession take a Firebrand course and set yourself up for life."
S.L.. - Microsoft MCSA: Windows 10 (6 days) (2017.10.23 to 2017.10.28)
"Instructors are extremely knowledgeable, supportive and very approachable."
Stephen Austin, Clearcast. - Microsoft MCSA: Windows 10 (6 days) (2017.10.23 to 2017.10.28)
"If you need training or qualifications, and you need it now, forget trying to learn from a book, or local collage where it may get strung out over months.
A course at Firebrand delivers everything you need quickly, comprehensively and in a smooth professional manor.
So who you gonna call?"
D.J., Dazzle Computer Solutions (Self Employed). - Microsoft MCSA: Windows 10 (6 days) (2017.10.23 to 2017.10.28)
"The training provided was hard, however the trainer made it easier to cope with and get knowledge out of the lesson without getting bogged down in information"
D.V., Platinum Stairlifts LTD . - Microsoft MCSA: Windows 10 (6 days) (2017.10.23 to 2017.10.28)
"This is the best experience I have had over my seven trips to Firebrand Wyboston and this is because of how the instructor has put the knowledge across to us. "
Anonymous - Microsoft MCSA: Windows 10 (6 days) (2017.10.23 to 2017.10.28)
"Had a good experience with firebrand Training. It was hard but was produce well by my lecturer which gave us a better chance of taking in the information and learning it for the exam. Must be prepared for very long days and very short nights but apart from that all was good and accommodation in executive suite was nice, clean and sanitary."
Jack Pollinger, Lockheed martin. - Microsoft MCSA: Windows 10 (6 days) (2017.10.23 to 2017.10.28)
"Having studied at firebrand previously I was eager to return for the MCSA Server 2016 course. The learning environment and proximity of hotel at the Wyboston site suited me well.
If you never find time to study at work or in your personal time then firebrand provide the perfect environment for both learning and passing exams, and all without taking too much time away from work."
Anonymous - Microsoft MCSA: Windows Server 2016 (11 days) (2017.10.12 to 2017.10.22)
"A fantastic course with a great instructor. Worth every penny."
Daniel De La Flor. - Microsoft MCSA: Windows Server 2016 (11 days) (2017.10.12 to 2017.10.22)
"Intense and knowledge filled, but the rewards are worth it."
Anonymous - Microsoft MCSA: Office 365 (5 days) (2017.10.16 to 2017.10.20)
"If you are capable of keeping up with intense training you will definitely be qualified by the end of your course!"
Ben Gerrard, Fourteen IP. - Microsoft Windows Server 2016 - Installation, Storage and Compute (4 days) (2017.10.12 to 2017.10.15)
"Great instructor and course content delivery. Highly recommended."
G.R.. - Microsoft Windows Server 2016 - Installation, Storage and Compute (4 days) (2017.10.12 to 2017.10.15)
"Really good course, great pace and the instructor was of course very knowledgeable about the subject. I feel like I have a greater understanding of the workings of server 2016, and I am very excited for the next part of the course.
Cheers guys! "
Kristian Ward, Switch Networks Ltd. - Microsoft Windows Server 2016 - Installation, Storage and Compute (4 days) (2017.10.12 to 2017.10.15)
"Recommend this course for anyone in the IT industry as Firebrand has a great base of knowledge. "
Anonymous - Microsoft Windows Server 2016 - Installation, Storage and Compute (4 days) (2017.10.12 to 2017.10.15)
"Great instructor, and a well lead course."
Anonymous - Microsoft Windows Server 2016 - Installation, Storage and Compute (4 days) (2017.10.12 to 2017.10.15)
"Have had a good experience at Firebrand. The instructor has been fantastic and has provided all the information needed to pass the exams."
B.R., Halton Borough Council. - Microsoft MCSD: SharePoint 2013 Applications – Developing Server Solutions (6 days) (2017.10.9 to 2017.10.14)
"Firebrand taught me 2 months ago for a networking course and was just as good this time, highly recommend Firebrand. Until next time!"
Jordan Duncan, LSI Architects. - Microsoft MTA Security Fundamentals (2 days) (2017.10.6 to 2017.10.7)
"This is now the 3rd time I have attended a Firebrand course and still cannot fault them. Each instructor I've had has been extremely knowledge and helpful. I have recommended FB to many colleagues."
Laura OConnor, Utilita Energy Limited. - Microsoft MTA Security Fundamentals (2 days) (2017.10.6 to 2017.10.7)
"The course was intensive with a lot to take in during a short period but you have every resource you need.
Great Staff, great atmosphere and you get well looked after too.
I'll be back!"
D.W.. - Microsoft MCSE: Messaging (Exchange 2016) (6 days) (2017.10.2 to 2017.10.7)
"Excellent tutor, all explained clearly and in detail."
Arkadiusz Rycyk, Environ Audio Ltd. - Microsoft Programming in C# (4 days) (2017.10.2 to 2017.10.5)
"The teaching was dynamic, engaging, immersive and knowledgeable. The instructor made complex concepts simple. I enjoyed the course very much.
Richard Barnes, Whale Tankers. - Microsoft Programming in C# (4 days) (2017.10.2 to 2017.10.5)
"Intense but very rewarding course, learned a lot in a few days."
S.S.. - Microsoft Programming in C# (4 days) (2017.10.2 to 2017.10.5)
"The course was very intense and very informative, real examples were given to concepts hard to understand."
Anonymous - Microsoft Programming in C# (4 days) (2017.10.2 to 2017.10.5)
"Training with Firebrand has been a great way to kick-start my IT certifications and to help me aim to progress in my careers. Instructors are knowledgeable and insightful and the learning experience was top notch!"
L.M.. - Microsoft MTA: Windows Server Administration Fundamentals (2 days) (2017.10.2 to 2017.10.3)
"Great facilities, good teacher and an enjoyable course."
Adam Batten. - Microsoft MTA Software Development Fundamentals (2 days) (2017.9.28 to 2017.9.29)
"This course was condensed but covered most of the topics. Will recommend to my colleagues and friends. One has to understand OOP, SDLC, VS, .net +Core. The Dev course was tough for me but the trainer made it understandable for me. "
P.A., kpdsolutions Ltd and contract client - TfL. - Microsoft MCSE: Cloud Platform and Infrastructure (Azure) (9 days) (2017.9.9 to 2017.9.17)
"As expected, I had an excellent experience here and the instructor knew the subject matter very well. I will definitely recommend Firebrand anytime and any day."
Ekhorutomwen Asemota, Capgemini. - Microsoft Architecting Microsoft Azure Solutions (2 days) (2017.9.16 to 2017.9.17)
"Excellent and to the point, cannot not praise enough the instructor whose delivery was impeccable. "
P.V.. - Microsoft MCSD: Azure Solutions Architect (9 days) (2017.9.9 to 2017.9.17)
"The training was well structured and comprehensive. I filled in my Azure knowledge gaps and the instructor prepared me for the exams excellently, and was extremely knowledgeable, patient, and friendly throughout. All hail Lord Chinzilla!"
Chris Smallman. - Microsoft MCSE: Cloud Platform and Infrastructure (Azure) (9 days) (2017.9.9 to 2017.9.17)
"Lots of long days paid off - the course was tough but greatly rewarding. The instructor was a brilliant coach and we wouldn't have made it through the 9 days without him. The food wasn't bad either!"
Joseph Ellis, PA Consulting. - Microsoft MCSE: Cloud Platform and Infrastructure (Azure) (9 days) (2017.9.9 to 2017.9.17)
"The instructor has been great. Extremely enthusiastic and engaging. Would definitely recommend him to my colleagues.
The structure and coverage of the material will definitely help me succeed with Azure, thanks Victor!"
Tarun Julka, Diligent Corporation. - Microsoft MCSE: Cloud Platform and Infrastructure (Azure) (9 days) (2017.9.9 to 2017.9.17)
"I always enjoy my courses at Firebrand and would recommend people take their courses here."
Ridhan Romjon, Retail 247. - Microsoft MCSE: Cloud Platform and Infrastructure (Azure) (9 days) (2017.9.9 to 2017.9.17)
"Intensive means just that. Long and exhausting training days but the quality of instruction makes the time fly by. Looking forward to part 2!"
C.P.. - Microsoft Implementing Microsoft Azure Infrastructure Solutions (3 days) (2017.9.9 to 2017.9.11)
On this accelerated 3-day course you'll learn how to design, plan and deploy the various voice solutions available with Skype for Business Online and Skype for Business Server 2015.
This course, which is 50% faster than other traditional training, will develop your knowledge and skills in configuring and managing Cloud PBX with PSTN Calling, Cloud PBX with On-Premises PSTN Connectivity, Cloud Connector Edition, and on-premises Enterprise Voice.
At the end of this course you'll be able to:
You'll get expert guidance from our experienced Microsoft Certified Trainers (MCT) as they walk through the Microsoft Official Curriculum (MOC). Our longer training days and unique Lecture | Lab | Review technique accelerate your learning and ensure you have the hands-on experience necessary for when you return to the office.
On this course, you'll be prepared for and sit the 70-333: Deploying Enterprise Voice with Skype for Business 2015 exam. This is covered by your Certification Guarantee. Exam 70-333 is an elective for MCSE Productivity.
This course is designed for IT consultants and telecommunications professionals who design, plan, deploy and maintain solutions for unified communications (UC) and need to translate business requirements into technical architectures and designs for UC solutions.
You may be entitled to heavily-discounted training via Microsoft's Software Assurance Training Voucher (SATV) scheme. If your business has bought Microsoft software, check to see if it came bundled with free training vouchers! Vouchers can be exchanged against training for all Microsoft technologies. If you’re unsure, get in touch with us
Microsoft Certified Trainers (MCT): You'll be trained by our experienced Microsoft Certified Trainers (MCT) who have a wealth of knowledge that can enrich your learning.
Microsoft Official Curriculum (MOC): Firebrand is a Microsoft Gold Learning Partner, which means we can ensure that you'll have access to the latest curriculums.
Other accelerated training providers rely heavily on lecture and independent self-testing and study.
Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.
This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a Certification Guarantee. Pass first time or train again for free (just pay for accommodation, exams and incidental costs). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.
Module 1: Introduction to Voice Workloads
Designing a Skype for Business voice solution requires the understanding of many technologies. With Microsoft's latest cloud based voice services, customers now have even more flexibility in deploying a voice solution for their enterprise, but with that flexibility comes further complexities that must be understood. In this module, you will learn about basic VoIP concepts, how they evolved from early telephony technologies, as well as Office 365 services and Microsoft's entry into the voice world. You will also learn about on-premises and cloud based voice offerings now available as part of the Skype for Business product set.
Lab : Customising Your Lab Environment
Module 2: Assess Network and Voice Deployment Options
In this module, you will learn how to perform a network readiness assessment for an implementation of Skype for Business Server 2015 or Skype for Business Online. This module coincides with the Skype Operations Framework (SOF) Plan phase. Specifically, this module aligns with the Envision, Assess, and Design stages. You will learn about Skype for Business Online and Skype for Business Server 2015 features and functionality. You will also learn the supported architectures for Skype for Business Online and Skype for Business Server 2015.
Lab : Configuring Identity Federation with Office 365
Module 3: Split Domain Configuration
In this module, you will learn what is meant by the term split domain and what it describes relative to the Skype for Business product. You will also learn the benefits of split domain, the prerequisites needed to deploy this environment, and how to provision users once it's been configured. Finally, you will learn to troubleshoot common issues.
Lab : Setting up Split Domain with Skype for Business Online
Module 4: Cloud PBX with PSTN Calling and Conferencing
Cloud PBX is a Microsoft-based PBX solution offered in Office 365. Cloud PBX enables organisations to eliminate their existing PBX infrastructure and migrate PBX functionality, as well as existing telephone numbers, to Office 365. Public Switch Telephone Network (PSTN) Calling provides a PSTN connection for users via Microsoft Calling Plans. PSTN Conferencing has been integrated into Skype for Business Online Meetings capability in Office 365 which allow users to create, manage, and host their own online meetings with PSTN integration for easy dial-in access.
Lab : Configuring Cloud PBX with PSTN Calling
Module 5: Enterprise Voice (On-Premises)
In this module, you will learn about Skype for Business Server 2015 Enterprise Voice. Enterprise Voice is a unified communications solution delivered by Skype for Business Server 2015. Enterprise Voice enables organisations to send and receive calls via the Publicly Switched Telephone Network (PSTN). You will learn how to configure voice components like Dial Plans, Voice Policies, and Routes that are an integral part of the Enterprise Voice solution.
Lab : Configuring Enterprise Voice
Module 6: PSTN Connectivity
A key component to a successful organisation is the ability to communicate between internal employees and customers and partners. In order for this to happen organisations need to bridge communications between their internal communications systems such as Skype for Business Server 2015 and the public switched telephone network by using an existing Public Branch Exchange (PBX), gateway, or Internet service provider (ISP). Connection to the PSTN enables enterprise users to make and receive calls from external numbers by using the same Skype for Business client used for internal calls. In addition, employees can leverage the broad range of Skype for Business features to improve their communications interactions with external users connected through the PSTN.
Lab : Configuring Integration with an IP-PBX
Module 7: Cloud PBX with On-Premises PSTN Connectivity using an Existing Deployment
This module discusses the implementation and configuration of Cloud PBX with an on-premises PSTN with an existing deployment. With many options for implementation, students should be familiar with the different methods and connectivity options. Implementing Cloud PBX requires a tenant with Office 365 and a network infrastructure that can be utilised for users at an office or on a public internet connection. It is important to remember that dial-in conferencing needs to be implemented via PSTN Conferencing or Audio Conferencing Provider (ACP). On-Premises PSTN Connectivity with Cloud Connector Edition will be covered in the next module.
Lab : Call Flows and Manageability
Module 8: Cloud PBX with On-Premises PSTN Connectivity using Cloud Connector Edition
Enterprises that have a voice solution on-premises that does not include Skype for Business Server 2015 or Lync Server 2013 can still integrate their current solution with Skype for Business Online by leveraging Cloud Connector Edition (CCE). It is important to choose the correct topology for CCE in order to support an organisation's voice requirements. This module will review the different supported topologies and provide guidance on the deployment process.
Lab : Deploying Cloud Connector Edition
Module 9: Enhanced Calling Features and Device Requirements
Enterprise Voice provides a number of specific on-premises features such as call parking, unassigned numbers, PSTN conferencing, and Response Groups. It also builds on the basic Enterprise Voice deployment scenario introduced earlier in the course. To use Enterprise Voice, you need to know about the various Enterprise Voice applications and how to implement and configure them. You will explore the Skype for Business Server Response Group Service (RGS) in some depth, including components such as RGS agent groups, RGS queues, hunt groups or basic workflows, and Interactive Voice response workflows. In addition, you should be able to describe the Attendant routing method.
Lab : Configuring Response Groups
Lab : Configuring Location Information Services and Managing Devices
Module 10: Network Requirements
In this module, you will learn how to optimise voice communications on a network by planning for network consumption and implementing bandwidth optimising technologies such as call admission control (CAC), quality of service (QoS), and software defined networks (SDN). You will also learn the media stacks available for Skype for Business Server 2015 and Skype for Business Online.
Lab : Managing Voice Quality
Module 11: Monitoring and Maintaining Voice Quality
Asserting, achieving, and maintaining call quality are imperative for a successful Skype for Business deployment, especially for voice and conferencing workloads. This module will detail Microsoft's Call Quality Methodology as both a process and toolset that can be used to achieve these goals. Call Quality Scorecard, along with its accompanying script and the Call Quality Dashboard, will be described as additional tools to measure and maintain call quality goals set by an organisation. The module will also show how to leverage native Skype for Business tools and datasets to help troubleshoot and further refine deployment quality.
Lab : Deploying Call Quality Dashboard, Analysing Reports, and Capturing KHI
Module 12: Voice Troubleshooting
Troubleshooting is a basic skill that is required to support Skype for Business Server deployments. Skype for Business infrastructure can be deployed in a variety of topologies, as has been described throughout this course. Skype for Business administrators should be familiar with both the core tools and the troubleshooting methods that apply specifically to Skype for Business Online and Skype for Business Server 2015. This module will introduce tools and methodologies for troubleshooting Skype for Business client, Skype for Business Server 2015, and Skype for Business Online. Various scenarios will be explored to provide familiarity with some of the common issues administrators face.
Lab : Troubleshoot Dial Plans, Routing, and Trunks
During the course you'll sit the following exam at the Firebrand Training Centre. This is covered by your Certification Guarantee:
Exam 70-333: Deploying Enterprise Voice with Skype for Business 2015
This exam will measure you on the following skills:
Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.
Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.
Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.
We’re currently migrating from printed to digital courseware. Some courseware is already available in digital, while other books remain in printed form. To find out if this course is digital, call us on +44 207 907 1120.
There are several benefits of easy-to-use digital courseware: downloads are immediate, and you’ll always have your courseware available wherever you are. You won’t need to wait for a printed book to be delivered before you start learning – and it’s better for the environment. You can choose to download the courseware to your own device, or borrow one of ours.
Considering a Microsoft course? Always have the most up-to-date Microsoft digital courseware with ‘Fresh Editions’. This gives you access to all versions of digital courseware – you’ll receive updates and revisions of your textbook, at no charge, for the life of that course.
Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year. Students will only be responsible for accommodations and vendor exam fees.
Before attending this course it is recommended you have the following:
It is also recommended you have knowledge of the following technologies:
Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.
Just call us on +44 207 907 1120 and speak to one of our enrolment consultants.
Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.