Microsoft Dynamics CRM 2016 Sales - Only 4 Days

Seven reasons why you should sit your Dynamics CRM 2016 Sales course with Firebrand Training

Find Out How We Help You To Learn New Skills Quickly

  1. You'll be Dynamics CRM 2016 Sales certified in just 4 days. With us, you’ll be Dynamics CRM 2016 Sales trained in record time
  2. Our Dynamics CRM 2016 Sales course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  3. Pass Dynamics CRM 2016 Sales first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  4. You’ll learn more Dynamics CRM 2016 Sales. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  5. You’ll learn Dynamics CRM 2016 Sales faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  6. You’ll be studying Dynamics CRM 2016 Sales with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 66,105 professionals, and we’re partners with all of the big names in the business
  7. You'll do more than study Dynamics CRM 2016 Sales courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

When do you want to sit your accelerated course?

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2017.11.27 (Monday)

2017.11.30 (Thursday)

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2018.4.2 (Monday)

2018.4.5 (Thursday)

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2018.5.14 (Monday)

2018.5.17 (Thursday)

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2018.6.25 (Monday)

2018.6.28 (Thursday)

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2018.8.6 (Monday)

2018.8.9 (Thursday)

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2018.9.17 (Monday)

2018.9.20 (Thursday)

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Here's the Firebrand Training review section. Since 2001 we've trained exactly 66,105 students and asked them all to review our Accelerated Learning. Currently, 96.61% have said Firebrand exceeded their expectations:



"Concise and highly informative, with a combination of clear theoretical and practical examples."
M.W., Transport for London. - Microsoft MTA Software Development Fundamentals (2 days) (2018.2.19 to 2018.2.20)

"Very useful and insightful course!"
Rhys Banton-Laing, Schroders. - Microsoft MTA Software Development Fundamentals (2 days) (2018.2.19 to 2018.2.20)

"Firebrand courses are accelerated and intensive but worth the effort. The Instructors do a very excellent job of ensuring all aspects of the course are covered"
Luis Gallagher-Munhica, Comp Consult Ltd. - Microsoft MTA Software Development Fundamentals (2 days) (2018.2.19 to 2018.2.20)

"A fantastic intensive course that will cover installation and configuration. Don't expect it to be easy but DO expect it to be informative. Our instructor balanced real-world examples alongside the theoretical that enabled key technologies to simply Click. With sufficient pre-study this course would be the icing on the cake, as-it-were, and be a gateway into Microsoft certification. Recommended."
Robert Walker. - Microsoft MCSA: Windows Server 2016 (11 days) (2018.2.8 to 2018.2.18)

"It was great to be in an environment with minimal distractions to enable me to achieve the objectives of this course so quickly. The staff are all very friendly and helpful and the accommodation is clean and comfortable. The food was excellent and the training rooms were well equipped with modern equipment."
J.C., James T. Blakeman & Co. Ltd.. - Microsoft MCSA: Windows Server 2016 (11 days) (2018.2.8 to 2018.2.18)

"Training was great as usual. Feeling very prepared for my exam. Thanks to the instructor for all the great training, and to Firebrand once again."
Kristian Ward, Switch Networks Ltd. - Microsoft MCSA: Windows Server 2016 (11 days) (2018.2.8 to 2018.2.18)

"Firebrand has delivered another great course at Wyboston and honestly Ive learnt so much while being on this course its almost unreal. The last module has blown my mind with its depth. I definitely recommend this course to anyone who is starting their IT journey. Also OPS were awesome "
Steven Rincon. - Microsoft MCSA: Windows Server 2016 (11 days) (2018.2.8 to 2018.2.18)

"As long a you can handle the fierceness of the course, I would recommend this to any one who just wants to get on!"
Simon Fenwick, Staysure. - Microsoft MCSA: Windows Server 2016 (11 days) (2018.2.8 to 2018.2.18)

"I had a great experience at firebrand, met loads of great people and had a great teacher."
Julian Lamprea, HEE. - Microsoft Developing Microsoft Azure Solutions (4 days) (2018.2.13 to 2018.2.16)

"My best approach to rapid learning. Home studying is too slow and lacks discipline for me and time available. Would rather pay the premium, sleep little, get an awesome trainer, get the skills and then make money from the investment. Thanks Firebrand!"
Roy Casella, Designated. - Microsoft MCSA: Office 365 (5 days) (2018.1.22 to 2018.1.26)

"VERY (and that's in capital letters!) intense training course, but very worthwhile. I took the training course to get in-depth knowledge of Office365, but ended up passing the exam, with an MCP, even when I didn't intend to take the exams."
John Oliver, Frontline Consultancy. - Microsoft MCSA: Office 365 (5 days) (2018.1.22 to 2018.1.26)

"My Firebrand experience has been, as always, great. I really enjoy it here, all the late nights and worrying are all part of the fun!"
Timothy Farmer. - Microsoft MCSA: Office 365 (5 days) (2018.1.22 to 2018.1.26)

"Well organised, interactive and fun with a mixture of different teaching styles. Pleased with this course!"
S.C.. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (2018.1.8 to 2018.1.13)

"Great Instructor. I love the Measure ups that help prepare for the exam and course content is relevant to today's technologies and older technologies that are still in the exam."
Chris Hunt, Utilita. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (2018.1.8 to 2018.1.13)

"The instructor kept us engaged through long days of intense training. Educational and enjoyable, which isn't easy over a 12 hour day!"
Joe Gibbons, Utilita. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (2018.1.8 to 2018.1.13)

"Firebrand provides beneficial training in great detail. The days are long but engaging and free drinks keep me focused."
Joe Gibbons, Utilita. - Microsoft MTA Networking, Security & Windows Server Administration (6 days) (2018.1.8 to 2018.1.13)

"I started programming in C# 6 months ago. My time at firebrand has definitely as least doubled my prior knowledge."
Natalie Flower. - Microsoft Programming in C# (4 days) (2018.1.3 to 2018.1.6)

"For a robust and concentrated burst of structured learning you cannot do better then Firebrand. Your time in the classroom will be intense but you and your course mates will develop a rapport that will support your learning and provide for release during downtime. For best results come with your course material reviewed and fresh in your mind."
Christopher Helsby. - Microsoft MCSA: Office 365 (5 days) (2017.12.18 to 2017.12.22)

"The course felt very well paced and was structured in a way that didn't feel like an overload of information all at once. The instructor was very helpful and willing to go through a topic multiple times to ensure you understand it fully. "
B.M., Cambridgeshire Fire & Rescue. - Microsoft MTA Database Fundamentals (2 days) (2017.12.16 to 2017.12.17)

"The course was everything that I expected and more. The instructor made the subjects easy and simple to understand. "
Anonymous - Microsoft MCSA: Windows Server 2016 (11 days) (2017.12.7 to 2017.12.17)

"It was a great experience. Definitely would recommend the course."
Junaid Shakoor, Perspective Publishing Limited. - Microsoft Programming in HTML5 with JavaScript and CSS3 (3 days) (2017.11.11 to 2017.11.13)

"I found the whole experience very good. It was new to literally living at the training centre and purely focus on this, but I think this works really well. Can't fault anything to do with the training centre or the trainer, who was exceptional."
Andrew Martin, Pennine. - Microsoft MCSE: Productivity (Skype for Business - Deploying Enterprise Voice) (3 days) (2017.11.9 to 2017.11.11)

"Very good course and instructor, mixed course details with real life experience."
Anonymous - Microsoft MCSE: Productivity (Skype for Business - Deploying Enterprise Voice) (3 days) (2017.11.9 to 2017.11.11)

"An intensive course but still managed to go through all material."
Anonymous - Microsoft MCSE: Productivity (Skype for Business - Core Solutions) (3 days) (2017.11.6 to 2017.11.8)

"The Location is perfect, quiet and peaceful. Great experience."
Dave Palmer, Capgemini. - Microsoft Architecting Microsoft Azure Solutions (3 days) (2017.11.4 to 2017.11.5)

"Firebrand have a clear mission to assist you with their capacity to teach. They are very customer friendly at the Centre and always try to help. AAA+++"
Simon Korie, NA. - Microsoft Architecting Microsoft Azure Solutions (3 days) (2017.11.4 to 2017.11.5)

"The instructor made the course accessible and interesting."
Matthew Ottley, Manuli Hydraulics UK Ltd. - Microsoft MCSE: Server Infrastructure (6 days) (2017.10.30 to 2017.11.4)

"The trainer had good hands-on experience of the product, which made the course interesting."
Thomas Thomas, Diyar United Co. - Microsoft MCSE: Messaging (Exchange 2016) (6 days) (2017.10.2 to 2017.10.7)

"Excellent trainer. "
J.PK, Diyar United Company. - Microsoft MCSE: Messaging (Exchange 2016) (6 days) (2017.10.2 to 2017.10.7)

"My level of knowledge of SQL was null when I started the course, after the first three days I had a basic idea of how to use TSQL to write queries, although the second part of the course was really advance for a beginner, it was really good explained and I was able to understand most of it and will keep in the future. Didn't pass the first test and I did not do the second test. "
Merce Bauza Cerezo, HEE. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (2017.10.30 to 2017.11.4)

"Enjoyed my time doing SQL 2016 DD. The condensed long day format works very well for me. I even have a a Failure is not an option T-Shirt. I really like these courses."
Roy Casella, Designated. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (2017.10.30 to 2017.11.4)

"Good course, very intense though. Very good coverage of all concepts - trainer was extremely knowledgeable and helpful."
Barry Henty, Natures Way Foods Ltd. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (2017.10.30 to 2017.11.4)

"It is a great experience with very good course quality."
Brayan De Abreu, Service Works Group.. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (2017.10.30 to 2017.11.4)

"Firebrand exceeded my expectations. With just starting career in IT I was provided with courseware and referencing material I will constantly be referring to even after the course has finished."
Hayley Bean, Steelite International Ltd. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (2017.10.30 to 2017.11.4)

"I had heard a few things about Firebrand training prior to arriving certain individuals said I would be forced to stay up reading and studying all night. But after experiencing it myself I learnt that everyone's experience is different. The food and accommodation is amazing and the learning is set to a bearable pace that you have the opportunity to settle down and let the knowledge sink in."
Alexander Farrow Harson, Department for Education. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (2017.10.30 to 2017.11.4)

"Great location, friendly and helpful team. The food was delicious! "
Mark Tshuma, ICAEW. - Microsoft Dynamics 365 Development (3 days) (2017.10.30 to 2017.11.1)

"Great facilities and experienced staff and trainer."
Michael ODonnell, Sopra Steria Ltd. - Microsoft MCSE: Private Cloud (6 days) (2017.10.23 to 2017.10.28)

"Training was brilliant, our instructor was superb and actually managed to make IT engaging and interesting so kudos to that. Facilities are good, but the days are long and intense!"
James Lewis, Carillion Communications Ltd. - Microsoft MCSA: Windows 10 (6 days) (2017.10.23 to 2017.10.28)

"If you are serious about learning and want to excel in your chosen profession take a Firebrand course and set yourself up for life."
S.L.. - Microsoft MCSA: Windows 10 (6 days) (2017.10.23 to 2017.10.28)

"Instructors are extremely knowledgeable, supportive and very approachable."
Stephen Austin, Clearcast. - Microsoft MCSA: Windows 10 (6 days) (2017.10.23 to 2017.10.28)

"If you need training or qualifications, and you need it now, forget trying to learn from a book, or local collage where it may get strung out over months. A course at Firebrand delivers everything you need quickly, comprehensively and in a smooth professional manor. So who you gonna call?"
D.J., Dazzle Computer Solutions (Self Employed). - Microsoft MCSA: Windows 10 (6 days) (2017.10.23 to 2017.10.28)

"The training provided was hard, however the trainer made it easier to cope with and get knowledge out of the lesson without getting bogged down in information"
D.V., Platinum Stairlifts LTD . - Microsoft MCSA: Windows 10 (6 days) (2017.10.23 to 2017.10.28)

"This is the best experience I have had over my seven trips to Firebrand Wyboston and this is because of how the instructor has put the knowledge across to us. "
Anonymous - Microsoft MCSA: Windows 10 (6 days) (2017.10.23 to 2017.10.28)

"Had a good experience with firebrand Training. It was hard but was produce well by my lecturer which gave us a better chance of taking in the information and learning it for the exam. Must be prepared for very long days and very short nights but apart from that all was good and accommodation in executive suite was nice, clean and sanitary."
Jack Pollinger, Lockheed martin. - Microsoft MCSA: Windows 10 (6 days) (2017.10.23 to 2017.10.28)

"Having studied at firebrand previously I was eager to return for the MCSA Server 2016 course. The learning environment and proximity of hotel at the Wyboston site suited me well. If you never find time to study at work or in your personal time then firebrand provide the perfect environment for both learning and passing exams, and all without taking too much time away from work."
Anonymous - Microsoft MCSA: Windows Server 2016 (11 days) (2017.10.12 to 2017.10.22)

"A fantastic course with a great instructor. Worth every penny."
Daniel De La Flor. - Microsoft MCSA: Windows Server 2016 (11 days) (2017.10.12 to 2017.10.22)

"Intense and knowledge filled, but the rewards are worth it."
Anonymous - Microsoft MCSA: Office 365 (5 days) (2017.10.16 to 2017.10.20)

"If you are capable of keeping up with intense training you will definitely be qualified by the end of your course!"
Ben Gerrard, Fourteen IP. - Microsoft Windows Server 2016 - Installation, Storage and Compute (4 days) (2017.10.12 to 2017.10.15)

"Great instructor and course content delivery. Highly recommended."
G.R.. - Microsoft Windows Server 2016 - Installation, Storage and Compute (4 days) (2017.10.12 to 2017.10.15)

"Really good course, great pace and the instructor was of course very knowledgeable about the subject. I feel like I have a greater understanding of the workings of server 2016, and I am very excited for the next part of the course. Cheers guys! "
Kristian Ward, Switch Networks Ltd. - Microsoft Windows Server 2016 - Installation, Storage and Compute (4 days) (2017.10.12 to 2017.10.15)

On this accelerated 4 day Microsoft Dynamics CRM 2016 Sales course, you’ll learn to utilise the full capabilities of the Sales CRM solution within Microsoft Dynamics CRM 2016.

You’ll learn the skills to track, manage and analyse each step in the sales cycle, and how to relate this analysis and its outcomes to your business and sales scenarios. You’ll also learn how to track sales from potential to close, using Dynamics CRM 2016 and its record types. Guided by your expert Microsoft certified instructor - using Firebrand’s unique Lecture | Lab | Review technique - you’ll be immersed in topics to help you quickly develop the skills to:

  • Manage Microsoft Dynamics CRM 2016 sales management components
  • Manage leads, opportunities and sales
  • Manage metrics and perform sales analysis
  • Integrate Microsoft Dynamics CRM 2016 with other products like SharePoint and Office 365

You’ll sit exam MB2-713: Microsoft Dynamics CRM 2016 Sales at the Firebrand training centre part of the course, covered by your Certification Guarantee.

Passing exam MB2-714 previously resulted in achieving the Microsoft Specialist: Dynamics CRM 2016 Sales certification.

Microsoft retired the Specialist credential as of 31 March, 2017. The exams remain available and where applicable will count towards the relevant existing MCSA, MCSE or MCSD certification.

This course is best suited to sales managers, customer service managers, sales administrators and office managers or executives with a strong background in their particular business’s sales processes.

Read more ...

Interested? See prices or call +44 207 907 1120

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a Certification Guarantee. Pass first time or train again for free (just pay for accommodation, exams and incidental costs). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

Read more ...

Interested? See prices or call +44 207 907 1120

Manage Microsoft Dynamics CRM components and the product catalog (24%)

  • Manage Dynamics CRM sales management components
    • Understand different record types; create, maintain, and use sales literature; create, maintain, and use competitors; understand sales territories; manage currency configurations; understand social engagement
  • Manage the product catalog
    • Understand the role of the product catalog and price lists; manage unit groups; manage products; manage price lists; manage discount lists; manage currencies; create product families and properties; manage product bundles; view products in hierarchical charts

Manage leads, opportunities, and sales (30%)

  • Manage leads
    • Understand the role of lead and opportunity records; understand the lead to the opportunity process flow; use the lead to the opportunity process form and the process ribbon; track leads; convert activity records to leads
  • Manage opportunities
    • Create and manage opportunities; manage opportunity records; connect competitors to opportunities; view resolution activities; work with opportunities from views; add a contact to an opportunity
  • Manage the sales order process
    • Add line items to opportunities; create and add write-in products and opportunities; select alternate price lists for opportunities; understand the process of the quotes life cycle; manage quotes; work with orders; work with invoices; convert quotes to orders and convert orders to invoices

Manage metrics and perform sales analysis (23%)

  • Manage metrics and goals
    • Configure sales metrics; configure fiscal periods; create and assign goal records; define parent and child records; create and recalculate parent and child goal records; create rollup queries
  • Perform sales analysis
    • Use built-in reports; export sales information to Microsoft Excel; work with charts and dashboards; work with system charts from an opportunity list; create dashboards; share dashboards and charts; perform advanced find queries; work with Microsoft Power BI dashboards

Integrate Microsoft Dynamics CRM with other products (22%)

  • Configure email integration
    • Configure email server synchronization; configure server settings, server profiles, and mailbox configurations; migrate to server-side synchronization; configure synchronization options; configure email client integration; use folder tracking; use the Dynamics CRM app for Outlook
  • Configure collaboration
    • Configure Microsoft SharePoint integration; set up SharePoint documents; use SharePoint documents; use Skype and Skype for Business with Dynamics CRM; use Microsoft Yammer with Dynamics CRM; use Office Groups with Dynamics CRM
  • Configure Office productivity
    • Work with Excel; export to Excel; work with Power BI; analyze data with Power BI; visualize data with Excel and Power BI to create an immersive experience; configure OneNote integration; use OneNote with Dynamics CRM

Read more ...

Interested? See prices or call +44 207 907 1120

You'll sit the following exam at the Firebrand Training Centre, covered by your Certification Guarantee:

MB2-713: Microsoft Dynamics CRM 2016 Sales

During the exam, you will be measured on the following skills:

  • Manage Microsoft Dynamics CRM components and the product catalogue (24%)
  • Manage leads, opportunities and sales (30%)
  • Manage metrics and perform sales analysis (23%)
  • Integrate Microsoft Dynamics CRM with other products (22%)

Passing exam MB2-714 previously resulted in achieving the Microsoft Specialist: Dynamics CRM 2016 Sales certification.

Microsoft retired the Specialist credential as of 31 March, 2017. The exams remain available and where applicable will count towards the relevant existing MCSA, MCSE or MCSD certification.

Read more ...

Interested? See prices or call +44 207 907 1120

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Accelerated Learning Programmes include:

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • On site testing ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Transportation to/from designated local railway stations
  • Examination Passing Policy

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Firebrand goes digital

We’re currently migrating from printed to digital courseware. Some courseware is already available in digital, while other books remain in printed form. To find out if this course is digital, call us on +44 207 907 1120.

There are several benefits of easy-to-use digital courseware: downloads are immediate, and you’ll always have your courseware available wherever you are. You won’t need to wait for a printed book to be delivered before you start learning – and it’s better for the environment. You can choose to download the courseware to your own device, or borrow one of ours.

Considering a Microsoft course? Always have the most up-to-date Microsoft digital courseware with ‘Fresh Editions’. This gives you access to all versions of digital courseware – you’ll receive updates and revisions of your textbook, at no charge, for the life of that course.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: PMI, GIAC, CISSP CBK Review and CSX Practitioner Level 1,2 and 3
  • *** On site testing is not included for our PMI, GIAC, (ISC)2, CREST, CSX Practitioner or ITIL Managers and Revision Certification Courses.
  • **** Accommodation not included on the CISSP CBK Review Seminar

Read more ...

Interested? See prices or call +44 207 907 1120

It is recommended you possess the following prerequisites before sitting this course:

  • Some basic experience using Windows applications
  • Some basic understanding of Sales in Microsoft Dynamics CRM
  • Completion of the Microsoft Dynamics CRM Introduction course

Unsure whether you meet the prerequisites?

Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.

Just call us on +44 207 907 1120 and speak to one of our enrolment consultants.

Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.

Interested? See prices or call +44 207 907 1120